Global Gateway frequently asked questions - accessible

Last updated on 15 December 2020

Eligibility

What is ‘export revenue’?
This refers to all revenue derived from sales in international markets. The term is used interchangeably with overall export sales and export turnover.

You should consider all your export revenue across all international markets when describing your export revenue. This may include - but is not limited to - sales to distributors, subsidiaries, channel partners, consolidators and freight forwarders.

I buy Australian made products and export them. I am not the producer of those products. Am I eligible to apply for the $50K grant?
Yes, provided you meet all eligibility criteria and you can demonstrate the contribution of your business to Victoria’s export economy. Please refer to the assessment criteria in the program guidelines for further details.

Can universities and TAFEs apply?
TAFEs and universities with their Head Office located in Victoria are eligible to apply provided they meet all the eligibility criteria.

Can I apply as part of a consortia or on behalf of an industry association or chamber of commerce?
No, the grants are intended to support individual Victorian businesses. Applicants must meet all the eligibility criteria.

I have previously received an Asia Gateway Voucher. Can I be considered for a Global Gateway grant?
Yes, provided the funding is not for the same activity that was funded by the Voucher and that you meet the eligibility requirements for this program.

Can our overseas office apply for the grant?
No, only Victorian entities and/or businesses with their Head Office located in Victoria that meet the eligibility criteria can apply.

What is meant by significant operations in Victoria?
Companies headquartered in Victoria who meet the eligibility criteria are considered to have significant operations in Victoria.

For companies not headquartered in Victoria, this refers to the portion of staff based in Victoria, the company’s operational presence and economic contribution to Victoria.

This is assessed on a case-by-case basis at the discretion of the Department of Jobs, Precincts and Regions (the Department).

Are trusts eligible to apply?
Yes, provided they meet all the eligibility criteria.

The guidelines refer to this program being available for established exporters.  What is meant by an ‘established exporter’?
As per the eligibility criteria, an established exporter is defined as a business that has achieved a minimum export revenue of $2 million per annum in either the 2018-19 or 2019-20 financial year. This demonstrates capability to enter and succeed in international markets.

Why is there a $2m eligibility threshold? What about small business?
Global Gateway is a targeted program.  The program is targeted at established exporters, which is demonstrated by a business achieving a minimum export revenue of $2 million per annum in either the 2018-19 or 2019-20 financial year.

The aim of the program is to support businesses to stabilise and adapt rapidly in response to the impact of COVID-19, and ultimately support the state's critical export economy.

For those businesses that don’t meet the eligibility criteria you may wish to explore the Export Skills Program which provides online training and seminars as well as local and international workshops and briefings on specialist and topical themes essential for international trading success.

In addition, explore our upcoming virtual trade missions which play an important role in supporting your business expand its global possibilities with international markets.

For more detail about other support available to small business please visit the Business Victoria website.

The program guidelines say that “In certain circumstances as determined by the Department in its sole discretion, an annual export revenue less than $2 million in either the 2018/19 or 2019/20 financial years may be considered by the Department.” What does this mean?

If you cannot demonstrate that you meet the program’s annual export revenue criterion, but believe your project and business align strongly with the objectives of the program and satisfies other eligibility criteria, you may still choose to apply.

However, the Department is under no obligation to assess your application.The assessment of your application will depend on circumstances as determined by the Department, including the availability of grant funding.

If the Department decides to assess your application, it will do so in accordance with the Assessment Process outlined in the program Guidelines.

Application

How do I determine the grant amount and associated cash co-contribution based on the cost of the project?
The grant is provided on a minimum 20:80 cash co-contribution basis with a maximum grant value of $50,000.

First, determine the total cost of your grant project excluding GST. Calculation of the grant amount versus your co-contribution will depend on whether your total project cost (excluding GST) is above or below $62,500:

Total project costs equal to or below $62,500 (excluding GST)

The Global Gateway grant will contribute 80% of the total cost and you will contribute 20% of the total cost.

Example 1: Based on a total project cost of $62,500 (ex. GST)

To calculate your minimum cash co-contribution (exclusive of GST), divide the total project cost (exclusive of GST) by five.

$62,500 ÷ 5 = $12,500

Then, to calculate the grant amount, subtract the cash co-contribution from the total project cost:

$62,500 - $12,500 = $50,000

Therefore, if the total project cost is $62,500 (exc. GST) then the minimum cash co-contribution is $12,500 and the grant amount is $50,000.

Example 2: Based on a total project cost of $40,000 (ex. GST)

The minimum cash co-contribution is $8,000 and the grant amount is $32,000.

Total project costs above $62,500 (excluding GST)

The Global Gateway grant will contribute $50,000 to the Project. Global Gateway grants are capped at a maximum value of $50,000. All other project costs will be covered by you. This can exceed more than 20% of total project cost.

Example 1: Based on a total project cost of $100,000 (ex. GST)

The minimum cash co-contribution is $50,000 and the grant amount is $50,000.

Example 2: Based on a total project cost of $85,000 (ex GST)

The minimum cash co-contribution is $35,000 and the grant amount is $50,000.

Do I need to exclude GST from my application?
For your application, list your grant value and other costs as exclusive of GST. If you are a successful applicant, GST associated with your grant value will be applied and paid by DJPR.

Can I apply for more than one grant if the nature of the project is different?
Only one grant is permitted per business. If a business has more than one project, they cannot submit a separate application for each project.

Is there is a time frame within which the proposed project should be completed?
Projects must be completed within 6 months of the signing of the Grant Agreement DOCX, 152.3 KB.  Grants for successful applicants are expected to commence in February/March 2021.

When will I find out the outcome of my application?
Applicants will be notified of the outcome of their application within 4-6 weeks of the application closing date.

Service Providers

Can I use more than one service provider?
Yes, you can use more than one service provider to deliver different activities as part of your project.

Who can I use as a service provider?
The choice of service provider(s) is at your discretion. You may use onshore and/or offshore professional services agencies to support the delivery of your project. You are responsible for conducting the relevant due diligence to ensure your selected service provider(s) will meet your project needs.

How do we meet service providers to participate in the program?
Please get in touch via email at global.gateway@global.vic.gov.au to be connected with a Global Victoria representative to discuss your project. In some cases, we may be able to provide the details of in-market service providers.

The choice of service provider(s) is at your sole discretion. You are responsible for making all enquiries and conducting the relevant due diligence to ensure that any service provider(s) you engage is appropriate for your purposes and will meet your project needs.

Project Activities and Expenditure

Where do I provide my project plan?
The project plan forms part of the application form. You will be required to provide a project description, outline the service provider/s, costs and timing amongst other aspects.

The project plan is what constitutes the definition of ‘project’ as outlined in the Grant Agreement  DOCX, 152.3 KB if your application is successful.

The program guidelines stipulate that funds cannot be used for ‘routine professional service’ – what does this mean?
Basic professional service activities, such as bookkeeping and accounting that take place on a routine basis, are not eligible project activities.  For the full list of ineligible expenditures, please refer to the Program Guidelines.

Can goods as well as services be purchased as part of the project?
Goods will be considered as part of the project costs in exceptional circumstances where the goods are essential in enabling the project objectives to be achieved and should only account for a minor portion of the grant expenditure.

Can my project cover activities in more than one international market?
Yes, your project can cover activities in multiple markets. Applicants wishing to undertake a project across multiple markets must provide a compelling case in their application that the project can feasibly be completed within the project timelines as outlined in the guidelines.

I have already commenced a project with a service provider.  Can I apply for this grant to offset those costs?
No, the grant cannot be used as retrospective funding for projects that have already begun. This is considered ineligible expenditure. For the full list of ineligible expenditures, please refer to the program guidelines.

Can I use the grant to pay for staffing costs in Victoria or overseas?
No, staffing costs is an ineligible expenditure. For the full list of ineligible expenditures, please refer to the program guidelines.

For successful applicants

What do I need to do when I find out my application has been successful?
You will be required to accept a Letter of Offer and return a signed Grant Agreement DOCX, 152.3 KB to the Department.

If I am unsuccessful, can I ask for feedback on my application?
The Department may provide feedback to unsuccessful applicants upon request.

How and when will the grant funding be paid?
The grant funding will be delivered in two financial milestone payments. The first milestone payment of 70% of the grant amount is expected to be paid in March 2021. The remaining payment of 30% is expected to be paid in April 2021.

Payments will only be made when certain requirements have been met, as outlined in the Grant Agreement.

If my project is expected to take more than six months, can an exception be made to the requirement that projects be completed within six months of the date of grant signing?
No, projects must be completed within six months of the signing of the Grant Agreement. Projects should be structured so that the activities are completed within this time frame.

What is required on completion of the project?
To complete your project and finalise the Grant Agreement DOCX, 152.3 KB, you will be required to submit:

A Final Report in relation to the Project by 30 September 2021, which includes:

  • Evidence of grant expenditure, which may include evidence of major project expenses incurred such as statements of payments made; bank statements, credit card statements, receipts, evidence of funds transfer etc; and
  • A Project Completion Report (template to be provided by the Department).

This is outlined in the Grant Agreement DOCX, 152.3 KB.

Is there anything I need to do after I finish my project?
Successful recipients will be required to participate in evaluation activities upon completion of their project and for a period of up to three years thereafter.