Melbourne Victoria, Australia

The coronavirus (COVID-19) roadmap for reopening provides steps on easing restrictions, dependent on how many active coronavirus (COVID-19) cases are in the community and public health advice.

From 11:59 pm on 22 November, changes are being made to restrictions across Victoria.

Read the Premier’s statement for more details.

Coronavirus (COVID-19) Business Support

Advice, updates and support to help your workplace plan and respond to coronavirus (COVID-19) can be found by visiting the Business Victoria website. You can also call the Business Victoria coronavirus hotline on 13 22 15.

Mental health support for businesses

Worried about your business? Call Partners in Wellbeing on 1300 375 330 to get confidential support and advice. The service is free and available until 10pm weekdays.

To assist Victorian exporters impacted by coronavirus (COVID-19), we’re providing information that may be helpful to them.

We’re also working to support exporters who have been impacted by the outbreak of coronavirus. Help us determine how we can best support your business by taking our short survey.


On this page


Export Recovery Package

On 13 September, the Victorian Government announced a $15.7 million export recovery package to address logistics and supply chain issues caused by the pandemic, and establish new export channels.

Find out more and register your interest


Summary of government assistance to businesses impacted by coronavirus (COVID-19)

We've created a live document that summarises the Victorian and Commonwealth Government support (including both job and economic packages) for businesses impacted by coronavirus. We've also included a dedicated page on specific assistance for exporters, as well as useful resources.

Keep checking in with us - Global Victoria will review and update the document as new annoucements are made

Read the Summary of Government Assistance to Businesses Impacted by coronavirus (COVID-19) 23 November 2020 PDF, 270.8 KB

Read an accessible version of the Summary of Government Assistance to Businesses Impacted by coronavirus (COVID-19) November 2020


Help us to support you

We're working to support Victorian exporters who have been impacted by the outbreak of coronavirus.

Help us determine how we can best support your business by taking our short survey.

Take the survey


The International Freight Assistance Mechanism

On 6 October, the Federal Government announced it is committing an additional $317.1 million in funding for the International Freight Assistance Mechanism (IFAM). With $95 million to directly address upcoming seasonal demand and $222.1 million to extend IFAM to the middle of 2021, the funding injection will help keep international supply chains open.

Download and read the most recent IFAM Factsheet PDF, 314.5 KB

Exporters have an increasing range of options available to them. Find out what the other options are by downloading and reading the IFAM Fact Sheet PDF, 824.7 KB

Exporters should submit an Expression of Interest (EOI) to access IFAM flights. Further information on how IFAM works is available by visiting the IFAM website.

Sign up to Austrade's mailing list to stay up to date on all things IFAM.


Increased funding for the Export Market Development Grants

The Australian Government also announced on 1 April increased funding for the Export Market Development Grant (EMDG). Funding for the scheme will increase by $49.8 million in the 2019-20 financial year, allowing exporters and tourism businesses to get additional reimbursements for costs incurred in marketing their products and services around the world.

Find out more


Permitted worker scheme

From 11:59 pm Wednesday 5 August 2020, workplaces in Melbourne must be closed unless:

  • the workplace is part of a permitted activity, or
  • all employees are working from home.

From 11:59 pm on Wednesday 5 August 2020, employers that require their staff to attend a work site must issue a worker permit to their employees – this is the employer’s responsibility.  You can find out more on the eligibility of issuing a workers permit by visiting the Business Victoria website.

Permitted Work Premises for the purpose of Restricted Activity Guidelines

Further information about the permitted worker scheme can by found by visiting the following websites:



Business and Industry

The Department of Health and Human Services provides up-to-date information for business and industry:


Hotline help for businesses dealing with COVID-19 impacts

The Victorian Government has launched a hotline for businesses dealing with the significant challenges posed by the COVID-19 outbreak.

The pandemic is creating issues for businesses large and small who are facing a downturn in trade, bans on events and restrictions on indoor gatherings, as well as challenges in dealing with employee safety and entitlements.

Given the rapidly changing nature of the crisis, businesses need quick access to accurate information on how to keep their workplace safe, and advice on how to plan to deal with the current situation and anticipate likely developments.

Businesses across the state can now access information on dealing with COVID-19 by calling the Business Victoria hotline on 13 22 15.

Operators calling the hotline will be able to get information about support services, including those available through Business Victoria, which offers mentoring to help operators develop business continuity and recovery plans.

The hotline will provide the latest information on the response to COVID-19 and how this affects businesses, including how to access financial support available through the national stimulus package.


Statements from Victorian Government

  • For all media releases from the Victorian Government about coronavirus (COVID-19), visit the media release website

Links to other resources


Page last updated on 23 November 2020